Consumer Protection
a) Prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers.
b) protect consumers from fraudulent business practices, defective products, and dangerous goods and services.
NetSheria provides consumer protection advisory services based on the applicable consumer protection laws in Kenya; i.e.:
which enshrines the following fundamental rights for consumers in Kenya:
- Goods and services of reasonable quality;
- Information necessary to enable consumers gain full benefit from goods and services;
- Protection of consumer health, safety and economic interests;
- Compensation for loss or injury arising from defects in goods or services
Whose purpose is to promote and advance the social and economic welfare of consumers in Kenya by protecting them from unfair trade practices in consumer transaction, stipulating consumer rights and obligations as regards product and service liability, providing for the promotion and enforcement of consumer rights and enabling consumers to seek redress for infringement of their rights, including through compensation.
Which covers false and misleading representations, unconscionable conduct, product safety standards and unsafe goods product information standards, and liability in respect of unsuitable goods and defective goods.
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